by Grace Boesel | Aug 14, 2025 | Blog
Don’t Fly Blind: How We Built Dashboards in Wilmac Continuity Replay to Support Real-Time Data Visibility Written by Anthony Hartwig, Senior Software Engineer at Wilmac Tech Learn More When you’re running a data migration, especially one involving millions (or even...
by Grace Boesel | Aug 5, 2025 | Blog
Wilmac Continuity Replay vs. Theta Lake: Maximize Your Customer Interaction Data Written by Grace Boesel, Marketing Specialist at Wilmac Tech Read More Understand the possible issues that can arise Compare Wilmac & Theta Lake What are the risks of inaction? The...
by Grace Boesel | Jun 19, 2025 | Blog, Enterprise Information Archiving
More Interactions, Eliminate Slow-Down: Bulk Export Customer Interaction Data Written by Collin Giess, Software Engineer at Wilmac Tech I'm curious! Export 1k Interactions at Once? Yep, We Built That We work close enough with our customers to know that it’s...
by Grace Boesel | May 30, 2025 | Blog
Why Putting Your Interaction Data in an S3 Bucket Isn’t Enough Written by Emily Miller, Director of Marketing Let's Get Into It! Generic Cloud Storage ≠ Strategy Just because your interaction data is in the cloud doesn’t mean it’s doing anything for you. If...
by Grace Boesel | May 30, 2025 | Blog, Enterprise Information Archiving
Securely Share Customer Interaction Data with Only the People You Intend: Views in Continuity Replay Written by Grace McClarin, Software Engineer at Wilmac Tech Let's Get Into It! Ever get a request like this? “Hey, can you send us those call recordings from...
by Grace Boesel | May 20, 2025 | Blog, Enterprise Information Archiving
Unlocking the Power of Transcription Ingestion & Generation with Continuity Replay Written by Bob Pease, Vice President of Engineering at Wilmac Technologies Every customer conversation holds valuable insight, if you know how to capture it. Transcription ingestion...
