Webinars
Access educational webinar content on customer experience, data management, and public safety recording best practices presented by the team at Wilmac Technologies.
Wilmac’s Guide to Legacy Voice Archive Management
Wilmac's Guide to Legacy Voice Archive ManagementJoin Wilmac's Emily Miller and Mark Huber as they discuss Voice Archive Management - what it is, what it means, and what it can do for you. How can I efficiently extract and convert proprietary audio files? If you have...
Engaging a Remote Workforce: 45 Tips in 45 Minutes
Engaging a Remote Workforce: 45 Tips in 45 MinutesJoin Jeff Wright and Rusty Jensen on-demand for "Engaging a Remote Workforce: 45 Tips in 45 Minutes", covering best practices for managing and motivating remote and hybrid contact centers.How is the contact center work...
Recording Microsoft Teams – Complete Communication Compliance
Recording Microsoft Teams – Complete Communication ComplianceJoin Wilmac and NICE experts in a webinar tackling today's compliance challenges and recording considerations. Is your organization struggling to keep pace with evolving recording regulations? With more...
Improve CX with Digital Transformation & Personalization
Improve CX with Digital Transformation & PersonalizationBoost CX, optimize agents & save costs with digital tools & NICE CXone's personalization & routing. Cloud CX is exploding (4x growth!), but are you ready? The CX industry is busy adapting to the...