10 Best Enterprise Information Archiving Software
December 2, 2025 | Written by Grace Boesel, Marketing Specialist at Wilmac Technologies
The Importance of Enterprise Information Archiving Software
Faced with exponential data growth and a demanding regulatory climate, organizations with communications centers are turning to enterprise information archiving software (EIA) to safeguard customer interactions and business documents, speed up eDiscovery processes, and ensure compliance with retention regulations across industries.
EIA software may also be referred to as digital communications governance and archiving (DCGA) solutions. Gartner will frequently use DCGA as the category when reviewing this list as it more accurately describes solutions that enforce regulatory compliance.
This guide offers a clear comparison of the market’s best enterprise information archiving software solutions, supporting IT leaders, compliance officers, and data governance managers in their selection process.
Here’s a sneak peek of the list (click to skip ahead!):
Top 10 Enterprise Information Archiving Software
To help you navigate the crowded EIA landscape, we’ve compiled the ten best enterprise information archiving software based on feature capability and suitability for regulated environments. The comparison below focuses on compliance, search efficiency, ease of deployment, and platform versatility.
| Rank | Software Name | Core Strengths | Compliance Support | Deployment Options | Notable Features |
| 1 | Wilmac Continuity Replay | Vendor-neutral compliance archive for interaction data | FINRA, SEC, GDPR, HIPAA… | Cloud | Multi-channel, artificial intelligence |
| 2 | Smarsh | Multi-channel, automation | FINRA, SEC, GDPR, MiFID II | Cloud/Hybrid | Fast eDiscovery, APIs |
| 3 | RingClone | RingCentral-centric, rapid deployment | HIPAA, GDPR | Cloud/Hybrid | Deep RingCentral integration |
| 4 | Global Relay | Powerful search/analytics | FINRA | Cloud | Compliance analytics |
| 5 | Mimecast Cloud Archive | Tamper-proof archiving | GDPR, HIPAA, FINRA | Cloud | 7-second search SLA |
| 6 | Thetalake Unified Search & Archiving | Unified multi-modality capture/AI | SEC 17a-4, GDPR, FINRA | Cloud | AI-driven compliance across UCCs |
| 7 | EliteKeep | Bulk CCaaS extraction, customization | PCI, HIPAA, GDPR | Cloud/Hybrid | Custom archival & retention |
| 8 | Arctera Enterprise Vault | Flexible storage management | MS/Veritas | Cloud/Hybrid | E-discovery, MS integration |
| 9 | Wordwatch | Centralized, rapid legacy exports | DORA, GDPR | Cloud/Hybrid | Fast retrieval, compliance-first |
| 10 | ShareArchiver | Unstructured data focus | GDPR, HIPAA | On-Prem/Cloud | Full-text search, analytics |
Number 1: Wilmac Continuity Replay
Wilmac Continuity Replay stands out for its capability to seamlessly archive voice, text, chat, and collaboration data in regulated environments, offering robust compliance with FINRA, SEC, HIPAA, GDPR, and more. Real-time search, flexible retention, and a scalable architecture make it suitable for enterprises with complex communications and audit requirements.
Features: Vendor-neutral archiving, policy-driven retention, legal holds, advanced user controls, customizable reporting, bulk export
Pros: Broad compliance alignment, superior user experience, large feature library, per-file pricing
Cons: Must contact for pricing, focused on large enterprises seeking unified communications archiving
User Feedback: High marks for reliability and vendor support, long-term cost savings
Number 2: Smarsh
Smarsh Enterprise Archive is favored by financial, healthcare, insurance, and government organizations needing secure, scalable archiving across diverse communication channels.
Features: Captures all digital communications, rapid search, legal/compliance reporting, API-driven automation, granular retention policies
Pros: Global regulatory reach, strong security/encryption, efficient eDiscovery
Cons: Complexity in onboarding for small teams, modular pricing
User Feedback: Praised for automation and user access, with strong audit tools
Number 3: RingClone
RingClone specializes in seamless archiving and supervision for organizations using RingCentral, offering permanent storage for calls, texts, voicemails, and faxes with flexible export to major cloud platforms.
Features: Deep RingCentral integration, flexible multi-channel export, instant search
Pros: Quick setup and access, strong compliance options, user-friendly portal
Cons: Limited support for platforms beyond RingCentral, lacks advanced analytics
User Feedback: Some users desire broader integrations and more advanced insight tools
Number 4: Global Relay
Global Relay specializes in compliant cloud-based communications archiving for financial and large enterprise sectors worldwide.
Features: Multi-channel capture (email, chat, social, voice), advanced analytics, secure search/exports
Pros: Regulatory support, customizable compliance controls, analytics
Cons: Steep learning curve for basic archiving needs
User Feedback: Strong for compliance, analytics, support; onboarding can be complex
Number 5: Mimecast Cloud Archive
Mimecast offers a secure, cloud-based solution designed for efficient archiving, tamper-proof retention, and fast search capabilities for email, Teams, and files.
Features: Triple-encrypted copies, compliance-driven retention, eDiscovery tools, disaster recovery
Pros: Global datacenter resiliency, seamless MS Teams archiving
Cons: Focused on mail/file/Teams data; not multisource archiving
User Feedback: Appreciated for ease of use, compliance assurance, disaster recovery
Number 6: Theta Lake Unified Search & Archiving
Theta Lake delivers a unified, AI-powered solution to archive, supervise, and analyze communications across modern collaboration platforms, including video, voice, chat, and file content.
Features: AI risk detection, SEC 17a-4 compliant storage, legal hold, policy-based retention
Pros: Supports a wide range of communications platforms, advanced AI compliance tools, scalable cloud deployment
Cons: Higher learning curve for advanced configuration, premium pricing
User Feedback: Consistently rated highly for innovative governance
Number 7: EliteKeep
EliteKeep from Group Elite centralizes and archives large volumes of contact center data with workflows tailored for regulated industries. The platform excels at extracting and consolidating legacy and live recordings from leading systems.
Features: Bulk CCaaS data extraction, customizable archival/retention policies, platform consolidation
Pros: Powerful for managing legacy/large data projects, strong compliance configuration
Cons: Greater initial migration complexity, less suited for SMB or simple use cases
User Feedback: Great for simplifying large migrations and compliance, with some users reporting onboarding complexity
Number 8: Arctera Enterprise Vault
Arctera Enterprise Vault offers hybrid and cloud storage management with eDiscovery and strong compliance capabilities that integrate well with Microsoft environments.
Features: Flexible archiving, retention controls, advanced legal discovery.
Pros: Adaptable for hybrid IT, solid compliance, good user experience with MS tools.
Cons: Backend setup can be complex, support variability flagged by users.
User Feedback: Noted for reliability with legal and audit-driven organizations.
Number 9: Wordwatch
WordWatch, built by BSL, quickly consolidates and archives legacy communications with a focus on compliance for financial services. Its straightforward retrieval tools and centralized portal support DORA, GDPR, and other regulatory needs.
Features: Centralized voice/digital record archiving, rapid legacy consolidation, basic compliance controls
Pros: Strong for compliance-driven migrations, fast deployment, cost-saving on legacy system retirement
Cons: Limited platform integrations, workflow customization is basic
User Feedback: Users value efficiency for deadlines but sometimes seek more dynamic features
Get in contact with enterprise information archiving software experts today >>
What Are the Key Features of Enterprise Information Archiving Software?
The top EIA solutions share core functionalities that drive compliance and operational efficiency. Understanding which align with your organization’s priorities is one critical step in the consideration process. Asses the core features below:
Information Archiving
At the core, reliable capture, indexing, and retention of structured business data across channels (voice, email, SMS, chat, documents) is necessary, ensuring data integrity and audit readiness.
Security & Compliance
Integrated encryption, tamper-proof storage, and compliance alignments (GDPR, SEC, HIPAA, FINRA) keep enterprise data secure from threats and meet global regulatory standards.
Electronic Discovery (eDiscovery)
Streamlines the process of locating, producing, and exporting archived data for legal or compliance matters, often with advanced reporting and search capabilities.
Retention Management
Automated tools for setting customized retention schedules aligned to specific industry regulations and corporate policies, minimizing manual oversight.
Policy Controls & Automation
Role-based access and audit trails ensure only the right employees can access sensitive content, and that retention rules are consistently applied.
AI Reporting
Most EIA solutions today will have AI integrated into the platform, meant to enhance your data experience with insights and reporting.
How to Pick the Right Enterprise Information Archiving Software
Follow a structured approach:
1. Compare Top Solutions:
Assess features, security, pricing, user reviews, and support reputation.
2. Request Demos and References:
Test usability, search speed, and reporting. Review support feedback.
3. Evaluate Compliance Requirements:
Review regulatory landscape and ensure alignment with solution capabilities.
4. Identify Data Sources and Scale:
Access and extract interaction data. Define key channels (email, voice, chat, documents) and anticipated file count.
5. Decide and Deploy:
Start with pilot, and scale based on feedback and integration success.
Let Wilmac Tech Help with Your Enterprise Information Archiving Solution
Choosing an EIA solution is critical; Wilmac offers expert guidance, scalable technology, and dedicated support to help your organization maintain compliance and operational excellence.
This type of purchase is not based on a trend; it must be backed by in-depth and efficient research. The chosen solution must securely archive an organization’s most critical data. As a compliance officer, data governance manager, or head of IT, it is your responsibility to choose the platform that’s right for your organization. Take your time, evaluate many sources, and know with 100% certainty that you have selected the best solution.
