Videos
Learn more about Wilmac’s people, software, and services through educational videos.
What is Continuity WFM? | Explainer Video
What is Continuity WFM?Video, Public SafetyWhen schedules change by the minute, spreadsheets and generic tools can’t keep up. Continuity WFM gives you the visibility and flexibility to stay ahead, ensuring every post is covered and your PSAP runs smoothly.Does this...
Continuity Replay Cloud Accredited & Accepted to Five9 ISV | Wilmac Tech’s Jim Giblin
Wilmac Technologies' Continuity Replay Cloud Now Available in Five9's CX MarketplaceJuly, 2024 Video, NewsIn July, 2024 Continuity Replay Cloud was accepted and accredited into Five9's Independent Software Vendor (ISV) Program! Listen to Wilmac Tech's Vice President...
Wilmac Technologies Product Announcement with Bob Pease | Continuity Replay Cloud
Wilmac Technologies Product Announcement, Continuity Replay CloudMay 28th, 2024 Video, NewsOn May 21st, we launched Continuity Replay Cloud to bring customers increased customer interaction data security and management. In this video, Wilmac Technologies' VP of...
Wilmac Technologies New Office Ribbon Cutting on WROC TV News 8
Wilmac Technologies New Office Ribbon Cutting on WROC TV News 8July 8th, 2024 Video, NewsOn May 8th, we celebrated the ribbon cutting of our new office space in the Five Star Bank building in downtown Rochester. The Greater Rochester Chamber of Commerce initiated...
Stephen McDonnell on 13WHAM’s Geared for Growth
Stephen McDonnell on 13WHAM's Geared for GrowthJuly 8th, 2024 Video, NewsCheck out President & CEO Stephen McDonnell's interview on the Geared for Growth segment on 13WHAM ABC, presented by the Greater Rochester Chamber of Commerce. Steve dives into what we do:...
Continuity Replay Cloud Explained | Whiteboard Video
Continuity Replay Cloud - Whiteboard VideoJune 20, 2024 Video, Enterprise Information ArchivingLearn more about Continuity Replay Cloud, Wilmac Technologies' solution to optimize your customer interaction data management. Are you interested in automated compliance...
Decommissioning Legacy Data Systems | Continuity Replay Use Case Video
Decommissioning Legacy Data Systems | Continuity Replay Use Case VideoVideo, Enterprise Information ArchivingMany organizations are transitioning from their outdated legacy telephony or contact center platform to the cloud, but are locked into maintaining their legacy...
Siloed Data Systems | Continuity Replay Use Case Video
Siloed Data Systems | Continuity Replay Use Case VideoVideo, Enterprise Information ArchivingMany regulated organizations who do mergers and acquisitions become locked into maintaining different recording systems from the companies they acquire. Due to different...
What is Continuity Replay? | Explainer Video
What is Continuity Replay?Video, Enterprise Information ArchivingWilmac Technologies specializes in data archiving and offers cloud-based software solution Continuity Replay to put companies back in control of their voice data.Does this resonate? Learn more about...
What Wilmac Means to Me: Celebrating 65 Years
What Wilmac Means to Me: Celebrating 65 Years July 29th, 2022 Video, NewsAs we wrap up our celebration of Wilmac's 65 Years of Business, we're excited to release What Wilmac Means to Me: Celebrating 65 Years. In the video, our employees reflect on what Wilmac means to...