by Grace Boesel | Jan 22, 2026 | Webinar, Public Safety
Workforce Management vs Scheduling: Transforming Public Safety Staffing with Wilmac Continuity WFM January 2026 Quick Preview Many public safety communications centers rely on schedules that look accurate on paper but quickly break down once real-world conditions...
by Lada Kozachok | Jan 24, 2025 | Webinar, Cloud Contact Center
Watch Transforming Contact Center Data Management: Compliance Made Simple On-Demand Wilmac Technologies & GTACC present Contact Center Data Management: Compliance Made Simple—a discussion on streamlining compliance, breaking data silos, and making contact center...
by Emily Miller | Oct 18, 2024 | Webinar, Communications Compliance, Enterprise Information Archiving
3 Scenarios You Find Yourself In: Simplifying Compliance with Customer Interaction Data October 2024 Video, News Quick Preview Are you struggling to manage customer interaction data across multiple platforms? Learn how businesses like yours have successfully...
by Lada Kozachok | Oct 15, 2024 | Webinar, Public Safety
Breaking Free from Spreadsheet Scheduling Struggles: 5 Workforce Management Challenges Solved October 2024 Video, News Quick Preview Discover how Wilmac’s people-centered approach to workforce management transforms scheduling from a daily struggle into a...
by Lada Kozachok | Feb 15, 2024 | Webinar, Public Safety
Watch our Webinar on NICE Inform’s CAD Integration Wilmac Technologies present Know What To Expect: NICE Inform’s CAD Integration, an informative webinar session on how integrating CAD data can transform your PSAP operations. Access the Recording...
by Emily Miller | Feb 9, 2024 | Webinar, Cloud Contact Center
Watch AI for Breakfast On-Demand! Wilmac Technologies & Five9 present AI for Breakfast, an interview-style discussion that was held on Thursday, February 1st at Oak Hill Country Club. Access the Recordings How is AI being used in CX and contact center technology?...
