by Lada Kozachok | Jun 6, 2023 | Public Safety, Webinar
Maximizing your PSAP’s Potential: Leveraging Quality Assurance Wilmac Technologies presents “Maximizing your PSAP’s Potential: Leveraging Quality Assurance,” an informative webinar on effectively using a QA program in your PSAP. Access the Recording What...
by Lada Kozachok | Dec 21, 2022 | Cloud Contact Center, Webinar
10 Tips to Boosting Agent Engagement through WFM Join Garry White and BSL’s Alex Stenton-Hibbert and Neil Draycott as they share 10 best tips for empowering and engaging agents with Calabrio WFM. Featuring real-life case studies and a live Q&A. Access the...
by Lada Kozachok | Dec 15, 2021 | Enterprise Information Archiving, Webinar
Gaining Control of Your Voice Data with Wilmac Tech Wilmac Technologies presents “Gaining Control of Your Voice Data,” an informative webinar on Enterprise Information Archiving solutions. Access the Recording How can you gain control of your voice data?...
by Lada Kozachok | Apr 29, 2021 | Webinar, Communications Compliance
Recording Microsoft Teams – Complete Communication Compliance Join Wilmac and NICE experts in a webinar tackling today’s compliance challenges and recording considerations. Access the Recording Is your organization struggling to keep pace with evolving...
by Lada Kozachok | Apr 1, 2021 | Cloud Contact Center, Webinar
Improve CX with Digital Transformation & Personalization Boost CX, optimize agents & save costs with digital tools & NICE CXone’s personalization & routing. Access the Recording Cloud CX is exploding (4x growth!), but are you ready? The CX...
