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Improve CX with Digital Transformation & Personalization

by Lada Kozachok | Apr 1, 2021 | Cloud Contact Center, Webinar

Improve CX with Digital Transformation & Personalization Boost CX, optimize agents & save costs with digital tools & NICE CXone’s personalization & routing. Access the Recording Cloud CX is exploding (4x growth!), but are you ready? The CX...

Contact Center Digital Transformation

by Lada Kozachok | Dec 16, 2020 | Cloud Contact Center, Webinar

Contact Center Digital Transformation Join the Wilmac Tech and NICE inContact teams to learn about Contact Center Digital Transformation from Strategic Mission to Urgent Initiative. Access the Recording Have you considered how the latest industry innovations can...
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Recent Posts

  • What is Continuity WFM? | Explainer Video
  • Wilmac Technologies Named to Greater Rochester’s Top 100 List for Second Consecutive Year
  • Don’t Fly Blind: How We Built Dashboards in Continuity Replay to Give You Real-Time Data Visibility
  • Continuity Replay vs. Theta Lake: Own Your Customer Interaction Data
  • More Interactions, Less Slow-Down: How Bulk Export Transforms Customer Interaction Data Management

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Rochester, NY 14604

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