Wilmac Continuity Capture:
Compliance Recorder Solution for Financial Institutions
Built for the world’s most regulated industries, our compliance recorder solution is designed for financial institutions, banks, and enterprises that require secure, auditable recording across voice, video, chat, and screen channels.
Capture
Securely record every voice, video, and chat interaction across MS Teams and Zoom.
Store
Maintain tamper-proof archives with fast, easy retrieval for audits.
Manage
Automate compliance with centralized controls, ensuring policy enforcement.
Analyze
Review recordings and utilize them for QA and AI readiness.
Are you Struggling with These Compliance Recording Challenges?
Recording and managing your Microsoft Teams and Zoom interactions should be seamless and secure. But too often, organizations struggle with compliance gaps, retention issues, and unreliable recording capabilities.
You are Suffering from Compliance Gaps
You operate in a highly regulated industry and switched from a traditional phone system to Microsoft Teams or Zoom for more flexibility, lower costs, and less infrastructure, but:
- Native Teams and Zoom recording isn’t built for strict compliance, leaving gaps in audit readiness.
- Security concerns make it difficult to ensure data integrity and prevent tampering.
- Managing different regulatory requirements (SEC, FINRA, Dodd-Frank, MiFID II, GDPR, HIPAA) is overwhelming and lacks centralization
- Retrieving and exporting records for regulatory reviews is time-consuming and inconsistent.
Wilmac Continuity Capture delivers enterprise-grade, always-on recording with secure storage, easy retrieval, and automated compliance management, so you stay compliant without the complexity.
You Have Limited Governance Controls
Your organization relies on Microsoft Teams or Zoom for all communication, but:
- Native recording options lack enterprise-grade security and retention policies.
- Recordings are inconsistent, fragmented, or difficult to manage.
- Retrieving specific interactions for audits or legal requests is slow and cumbersome.
Wilmac Continuity Capture provides a dedicated, always-on recording solution that captures every interaction securely, stores it centrally, and ensures full governance.
There is Inefficient Data Retrieval
You need long-term access to your customer interaction data, but:
- High storage costs are eating into your budget.
- Data silos make it difficult to retrieve historical interactions.
- You’re unprepared for legal inquiries or regulatory audits.
Wilmac Continuity Capture, paired with Wilmac’s data archiving solution (Continuity Replay), gives you a structured, secure recording strategy, so you’re always prepared.
The Smarter & More Secure Way to Record & Ensure Compliance
Stay Compliant with Confidence
Reliable, Always-On Recording
Ensure complete coverage for compliance, internal governance, and risk management without gaps or failures.
Detect Compliance Risks Early with AI Insight
With built-in AI capabilities, understand your data thoroughly and be aware of risks before they happen.
Screen & Video Capture for Full Coverage
Capture all video and screen recordings, allowing data to remain up-to-date with financial compliance standards.
Flexible Deployment
Cloud-hosted for seamless scalability, minimal IT overhead, and long-term compliance peace of mind.
Secure Storage, Smart Retention
Reduce expenses while meeting compliance requirements with optimized data retention policies and scalable cloud storage.
Combine Compliant Capture with Secure Archival. Explore the Integration >>
How Wilmac Continuity Capture Helps Financial Institutions
Banking & Financial Institutions
Meet SEC, FINRA, Dodd-Frank, and SOX regulations with secure, audit-ready communication recording.
Credit Unions & Financial Services
Ensure compliance while securely managing member interactions and financial transactions.
Collections Agencies
Capture and retain debtor communications to meet regulatory requirements and support dispute resolution.
Heavily Regulated Enterprises
Maintain compliance with industry-specific retention & security mandates while reducing operational risk.
“Wilmac is our premier partner for Verint Financial Compliance in North America, bringing unmatched expertise, flexibility, and a customer-first approach. Their U.S.-based support team goes beyond deployment, working closely with organizations to tailor compliance strategies and ensure long-term success. With Wilmac, customers get a true partner that delivers agility, hands-on guidance, and a seamless compliance experience.”
Head of Global Financial Compliance at Verint
Wilmac Continuity Capture FAQs
Does Wilmac Continuity Capture meet financial compliance regulations?
Yes, Wilmac Continuity Capture supports compliance rules like Sarbanes-Oxley, Dodd-Frank, SEC, FINRA, and more.
Can Wilmac Continuity Capture record video and screen activity for compliance?
Yes, Wilmac Continuity Capture can record video and screen agent activity to be archived for compliance.
What deployment options does Wilmac Continuity Capture offer for compliance recording?
Wilmac Continuity Capture offers cloud deployment in a secure AWS environment. Reach out to us with your unique questions or concerns.
Which communication platforms does Wilmac Continuity Capture support?
Wilmac Continuity Capture supports Microsoft Teams and Zoom recording platforms. If your organization uses something different, please contact Wilmac.