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NICE Perform Compliance  

NICE Perform Compliance helps regulated industries maintain strict adherence to compliance standards by capturing, archiving, and monitoring employee communications. 

Overview: NICE Perform Compliance  

NICE Perform Compliance is a solution designed to help organizations within regulated industries maintain strict compliance with industry standards and regulations. This solution offers capabilities for capturing, archiving, and monitoring employee communications, ensuring adherence to strict compliance requirements. It provides advanced analytics and reporting tools to facilitate auditing and reporting processes, reducing the risk of compliance violations and associated penalties while enhancing transparency and regulatory alignment in highly regulated environments. 

Discontinued from the NICE product range, support for NICE Perform Compliance continues to become more limited. We recommend upgrading your recording solution to minimize the risk associated with the NICE Perform Compliance recording solution. 

Support for NICE Perform Compliance  

If you are still using NICE Perform Compliance, Wilmac Technologies can recommend the next best-fit Communications Recording solution from our solution portfolio, depending on your industry and organizational requirements. 

If you are managing multiple legacy voice recorders or would like to migrate your call recordings from legacy platforms, you should also consider our data archiving solution Continuity Replay Cloud. Continuity Replay Cloud is a search and replay tool that extracts your data from its original system, converts it into an open file format, and securely stores it in a browser-based user interface. It is designed to get you back in control of your data and give your organization the flexibility to manage it without having to rely on the original vendor. 

Recommended Solutions & Upgrades

What makes Wilmac Technologies different?

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30+ Years Experience in Workforce Optimization (WFO)

Wilmac Technologies entered the WFO realm in 1992, and have since become a leader in providing mission-critical communications recording and customer experience technologies to businesses globally.

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Experienced and Tenured Industry Professionals

Our evolution in this industry has involved working with customers in banking, healthcare, insurance, higher education, retail, and more. Visibility into these customers’ technology needs has helped us identify and understand the best solutions for each industry.

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Solution-focused Service Team

Wilmac Technologies’ team of professional and technical experts, all tier-three trained, span four service hubs in North America. With a combined industry tenure of over 100 years, our service team has a plan of action prepared for any issue that may arise.

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Premier Partners of Industry-leading Vendors

Partnering with NICE, Verint, and Calabrio for over 30 years, we have set high expectations with who we partner with and what solutions we represent.

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In-house Development of our Enterprise Information Archiving Portfolio

After reselling best-of-breed solutions for many years, our loyal customers came to us with unique problems surrounding their call recording retention periods. Because of our familiarity with the industry, we developed our Enterprise Information Archiving products and solutions to solve these problems. These are continuously being improved with customer input everyday.

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