Red Box Recorders (also known as Red Box Quantify) 

Red Box Recorders offer a range of call recording and voice capture solutions, including Red Box Quantify. 

 Overview: Red Box Recorders (also known as Red Box Quantify) 

Red Box Recorders is a company that offers a number of call recording and voice capture solutions that are used in various industries, including financial services, contact centers, and public safety organizations. These organizations use Red Box Recorders to capture, store, and analyze voice communications for compliance, quality assurance, and operational insights. 



In the Red Box Recorders line, Red Box Quantify is a common recorder we receive inquiries for support for. Red Box was acquired by Uniphore in 2023 and has a number of recorders in use. Uniphore has not made the support and upkeep of Red Box Recorder solutions a priority, and we suggest considering an upgrade for your Red Box Recorder as time goes on. 


a consumer rates their experience with the contact center interaction as a part of their customer journey

Support for Red Box Recorders (also known as Red Box Quantify) 

If you are still using a solution from Red Box Recorders or housing recordings on a Red Box Recorder, Wilmac Technologies can recommend the next best-fit recording solution upgrade from our portfolio depending on your industry and organizational requirements. 

If you are transitioning to a new vendor and have data that you must retain, you should also consider our data archiving solution Continuity Replay. Continuity Replay is a search and replay tool that extracts your data from its original system, converts it into an open file format, and securely stores it in a browser-based user interface. It is designed to get you back in control of your data and give your organization the flexibility to manage it without having to rely on the original vendor. 

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