Talking Technology Bigmouth
Talking Technology Bigmouth is an ACD and IVR solution used by contact centers for call routing.
Overview: Talking Technology Bigmouth
Talking Technology Bigmouth is a complete voicemail and phone tree auto dialer used in contact center settings. The application is designed for easy creation of voice mail, automatic call distribution (ACD), interactive voice response (IVR), and auto dialer applications.
The Talking Technology Bigmouth solution is designed to handle communications around the clock, recording messages from outside callers and routing them to the correct party.
Support for Talking Technology Bigmouth
If you are still using the Talking Technology Bigmouth solution, Wilmac Technologies can recommend the next best-fit recording and auto dialer solution for your contact center depending on your industry and organizational requirements.
If you are transitioning to a new vendor and have data that you must retain, you should also consider our data archiving solution Continuity Replay. Continuity Replay is a search and replay tool that extracts your data from its original system, converts it into an open file format, and securely stores it in a browser-based user interface. It is designed to get you back in control of your data and give your organization the flexibility to manage it without having to rely on the original vendor.
Wilmac Technologies has experience in extracting and converting MSG files from Talking Technology Bigmouth and ingesting them into Continuity Replay for storage, search, and replay purposes.
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73 State Street,
Rochester, NY 14614
New York City
345 7th Ave, Ste. 404,
New York, NY 10001