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      Every business is unique – and our solutions are customized to cater to the specific needs of your organization.

      Wilmac to Attend ROC on Tech 2023 for Second Year

      Wilmac to Attend ROC on Tech 2023 for Second Year

      The Greater Rochester Chamber of Commerce and its member technology companies are presenting their annual ROC on Tech 2023 full day conference. On Thursday, June 15th, Wilmac will be attending the conference for the second year to network with other local technology...

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      Ontario NG911 Funding: What You Need to Know

      Ontario NG911 Funding: What You Need to Know

      As Ontario enters the second year of NG911 funding (out of a 3-year plan), it is important to be able to take advantage of what is being offered. As NG911 experts in the Public Safety space, we wanted to address a few questions to help you understand what’s at stake...

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      Wilmac to Exhibit at Enterprise Connect 2023

      Enterprise Information Archiving Technology to be Showcased on a Big Stage  Rochester, New York: Wilmac, a Rochester-based voice and digital technology company, will participate as an exhibitor at Enterprise Connect 2023, the leading conference and exhibition for...

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      NICE Inform Best Practices: Q&A Session

      NICE Inform Best Practices: Q&A Session

      Tune in to see the experts at Wilmac discuss questions and best practices for using industry-leading public safety recording solution NICE Inform. The dynamic solution has several key features and tools that, once leveraged, can have a major impact on the performance...

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      Why Work with Wilmac Technologies?

      Put our expertise to work for your bottom line.

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      30+ Years Experience in Workforce Optimization (WFO)

      Wilmac Technologies entered the WFO space in 1992 and have since become a leader in providing mission-critical technologies to businesses globally.

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      Experienced and Tenured Industry Professionals

      Our evolution in this industry has involved working with clients in banking, healthcare, insurance, higher education, retail, and more. With this wealth of knowledge, we have a firm grasp on the best solutions for each industry.

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      Solution-focused Service Team

      Wilmac Technologies’ team of professional and technical experts, all tier-three trained, span four service hubs in North America. With a combined industry tenure of over 100 years, our service team has a plan of action prepared for any issue that may arise.

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      Premier Partners of Industry-Leading Vendors

      Partnering with NICE, Verint, and Calabrio for over 30 years, we have high expectations for who we partner with and what solutions we put present.

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      In-House Development of EIA Products

      After reselling best-of-breed solutions for many years, our customers came to us with the problem of accessing and managing their voice data. Our familiarity with the industry initiated our software development efforts and continues to progress.

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      Solutions for Every Unique Communications Need

      Through a consultative approach, we comprehensively evaluate your situation to provide the most factual, well-thought out solution that will influence your organization well into the future.

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